How do I make an appointment at Marquee Hair Salon in Oakland?
Call (510) 285-6679. The address and map to the salon can be found here

How do I make an appointment at Bateau Hair Salon in San Francisco?
Click here to make an appointment at Bateau Hair Salon. The address and map to the salon can be found here

How early shall I arrive for my appointment?
Please arrive ten minutes prior to your reservation to ensure you receive your full service.

Where do I park?
Marquee Hair Salon clients: There is free 2-hour parking on Shafter Avenue and Webster Street. Metered parking is available on 40th Street. Please remember to read the street cleaning signs.

Bateau Hair Salon clients: There is free 2-hour parking on Townsend Street. Metered parking is available along the Embarcadero. Please remember to read the street cleaning signs.

What is your cancellation policy?
Please provide a 24-hour notice of cancellation for an appointment. Fee for no show or less than 24-hour cancellation is 50% of requested service amount.

Do you sell gift cards?
Yes! We encourage our clients to share the Andrea hair design and styling experience with others. Gift card purchase and delivery available upon request.

What types of products does Andrea use?
Kevin Murphy (used at Bateau Hair Salon), Bumble & Bumble (used at Marquee Hair Salon), Davines (ask to order directly from Andrea).


What kind of shampoo and conditioner should I be using?
There are different shampoos and conditioners for all types if here. When choosing, you need to know what problem your trying to fix with your hair.

If I have colored hair, do I only use color treated shampoo?
Most shampoos are color treated hair friendly even though it doesn’t say specifically.

How often should I be getting my hair cut?
For short hair, typically 3-5 weeks. For long hair, 6-8 weeks.

My hair is often oily; how do I handle that?
Andrea recommends Dry Shampoo; it’s your best friend! Can be bought at both salons.

Should I be washing my hair everyday?
Unless your scalp sweats excessively due to sports or you use heavy styling products (like gels or sprays) daily, hair should not be washed every day. Washing your hair everyday can strip it of essential oils and nutrients. Ideally, hair should be washed every 2-3 days for optimal care / maintenance.

What is a blowout?
A blowout means having your hair styled after you’ve already washed it. This is usually done with a round brush your hair is blow dried.

What does ombré mean?
Ombré hair color is a style where hair is darker at the roots then gradually gets lighter toward the bottom.

I just got ombré and my ends are super dry, what do I need?
You need a shampoo and conditioner that is rich in hydration. You need to cut your heat styling down for the first few weeks. You need a treatment oil that you’ll wear on your ends anytime you’re not washing.

What does balayage mean?
Balayage is a hair coloring technique that is performed at the outer layers of the hair.